Verbal Aggression...

Do you remember a time when you were made to feel uncomfortable by the way someone spoke or shouted or screamed at you? You may even remember actually being scared because of the anger and hostility aimed towards you. You can learn how to deal effectively with verbal aggression when it happens at work, at home or on the street. The book is an interactive workbook which is easy to understand and packed full of information and methods that will help to keep you safe. The Benefits you'll get: This book will act as a training aid and much much more. It helps you to understand what causes verbal aggression and encourages you to develop a personal and comprehensive method for dealing with it. Verbal aggression can happen in the home, in the workplace, at college, indeed anywhere. You need to be ready and able to handle the situation and resolve the conflict quickly and elegantly. This book will show you how. And more....

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