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this exceptional e-book shows you how to create a truly customer-focused organization and reap the financial gains associated with effective customer focus. it contains almost 200 pages of examples, illustrations, case studies, tools and more that work.... Title: Customer Focus Books | Training Description: This book will help you to Deliver Exceptional Service, Retain Customers, Earn Customer Loyalty, Create Sustainability, Become a Customer-Focused Organization from the inside-out Preview: Thats Customer Focus 2008 - 2011 More details about this book What will this book enable me to do? Top Ten Reasons why... This 200+ page book includes: real situational examples and case studies,stories which describe customer-focused excellence, examples of best practicesexplanations of how to implement each best practice,clear easy-to-follow, step-by-step instructions,reproducible assessments, planning, management and evaluation forms and tools,8 X 11 format for ease of use. More Details... Keywords: customer focus,customer focus book,customer service book,customer loyalty,customer retention,customer strategy,create customer focus,customer focused organization,That's Customer Focus Read More
• Added on : 2007-05-03 • Category : Business / Investing Rank : 512 • Subcategory : Management and Leadership Rank : 17 |